I once talked to an airline tech team. They had implemented a work around for an accessibility issue I found. It was better but far from optimal. From the outside it looked like a quick HTML change. From the inside, it was a change in multiple layers of business logic.
Those unsolicited redesigns of bank/airline/ complex other industries apps where people reply "omg they should just…
The social network of the future: No ads, no corporate surveillance, ethical design, and decentralization! Own your data with Mastodon!